VeriFone PCCharge Teletraining

Welcome to the VeriFone Teletraining Program. Please read below for more details on this new and improved service.

What is Teletraining?

Teletraining (TT) is a one-on-one 30 minute telephone session designed to give an overview of the standard functions and procedures performed in the PCCharge product family (Pro & Payment Server).

At the end of the TT session, the customer should be able to perform basic functions and navigate through the menus with ease.

Criteria:

PCCharge must already be installed on the customer’s PC, but there is no need for a working merchant account in order to participate in a teletraining session.

Fee:

$49.95

Registration:

Once you've purchased a teletraining session from VeriFone Sales or Tech Support, click the link below and complete the PCCharge Teletraining Enrollment form. You'll need to have the following information ready:

• Standard contact information (phone, e-mail, etc.)
• Time preference for training session

Click here to access the PCCharge Teletraining Enrollment form.

After VeriFone has received and reviewed the form, a confirmation e-mail will be sent to you confirming your appointment. There is an optional Q&A section on the enrollment form that allows you to customize your session to your specific needs.

Cancellation/Refund:

To cancel a teletraining session, you must notify VeriFone Sales or Tech Support at least two hours prior to the appointment. Cancellation after this time will result in a forfeited enrollment fee.