VeriFone PCCharge 5.7.1i Merchant Account Worksheet

To assist our customers in the setup of our PCCharge products, we've created this informational worksheet. Have a copy of this on-hand when you contact your credit card processor/merchant service provider to ensure that you have all information required by PCCharge. Click here for this document in Adobe Acrobat™ (PDF) format. We've included customer service numbers for the processing companies to aid you in obtaining your account information.

Note: Those with earlier versions of PCCharge should contact Tech Support, as setup information may change from version to version.

Alliance Data Systems, Inc. -- ADSI

ADSI Customer Service Number
972-348-5100

If ADSI is your processing company, you must have the following ADSI information prior to setting up your copy of PCCharge. Contact whoever set you up with the ability to process transactions, or use the ADSI Customer Service Number given above.

ADSI Account Information
1-15-character Merchant Number: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

4-digit Company Identifier: _ _ _ _
8-digit Company ID: _ _ _ _ _ _ _ _
6-digit Sequence Number: _ _ _ _ _ _

American Express -- AMEX

AMEX Customer Service Number
888-829-7302
800-222-3781

If AMEX is your processing company, you must have the following AMEX information prior to setting up your copy of PCCharge. Contact whoever set you up with the ability to process transactions, or use the AMEX Customer Service Number given above.

AMEX Account Information
10-digit Merchant (SE) Number: _ _ _ _ _ _ _ _ _ _

2-digit Terminal ID: _ _
10-digit Merchant (SE) Number: _ _ _ _ _ _ _ _ _ _
6-character Service ID/PCID: _ _ _ _ _ _
User Name (PCID): _ _ _ _ _ _ _ _ _ _ (same as FTP user name)
10-digit Password (NAPID): _ _ _ _ _ _ _ _ _ _ (differs from FTP password)
System IP Address: _______________________________
System Port: ____________

7-11-digit Primary Authorization Phone Number: _ ( _ _ _ ) _ _ _ - _ _ _ _
7-11-digit Secondary Authorization Phone Number: _ ( _ _ _ ) _ _ _ - _ _ _ _
7-11-digit Settlement Phone Number: _ ( _ _ _ ) _ _ _ - _ _ _ _

AMEX FTP Account Info
FTP User Name: ________________________
FTP Password: ________________________
7-11-digit FTP Phone Number: _ ( _ _ _ ) _ _ _ - _ _ _ _

Buypass, Inc. -- BPAS

BPAS Customer Service Number
800-733-3322
800-238-7675

If BPAS is your processing company, you must have the following BPAS information prior to setting up your copy of PCCharge. Contact whoever set you up with the ability to process transactions, or use the BPAS Customer Service Number given above.

BPAS Account Information
6-digit Merchant Number : _ _ _ _ _ _

• System Address (default given in PCCharge): ______________________________
• Store ID: __________________
• Store Key: __________________

ECHO (aka Electronic Clearing House) -- ECHO

ECHO Customer Service Number
800-233-0406

If ECHO is your processing company, you must have the following ECHO information prior to setting up your copy of PCCharge. Contact whoever set you up with the ability to process transactions, or use the ECHO Customer Service Number given above.

ECHO Account Information
10-digit Terminal ID: _ _ _ _ _ _ _ _ _ _

FDMS Nashville / Envoy -- FDCN

FDCN Customer Service Number
800-647-3722

If FDCN is your processing company, you must have the following FDCN information prior to setting up your copy of PCCharge. Contact whoever set you up with the ability to process transactions, or use the FDCN Customer Service Number given above.

FDCN Account Information
4 zeros followed by 7-digit Merchant Number followed by 4 zeros followed by 7-digit Terminal ID: 0 0 0 0 _ _ _ _ _ _ _ 0 0 0 0 _ _ _ _ _ _ _

If using a FirstData IPN connection:

• Primary URL (default given in PCCharge): ______________________________
• Secondary URL (default given in PCCharge): ______________________________
• Datawire ID: ______________________

FDMS North / CardNet (formerly Card Establishment Services) -- CES

CES Customer Service Number
800-346-3315

If CES is your processing company, you must have the following CES information prior to setting up your copy of PCCharge. Contact whoever set you up with the ability to process transactions, or use the CES Customer Service Number given above.

CES Account Information
12-digit Merchant Number followed by 6-character Terminal ID: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

If using a FirstData IPN connection:

• Primary URL (default given in PCCharge): ______________________________
• Secondary URL (default given in PCCharge): ______________________________
• Datawire ID: ______________________

FDMS Omaha / FDR -- FDC

FDC Customer Service Number
800-228-0210

If FDC is your processing company, you must have the following FDC information prior to setting up your copy of PCCharge. Contact whoever set you up with the ability to process transactions, or use the FDC Customer Service Number given above.

FDC Account Information
13-16-digit Merchant Number: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

4-digit Device ID: _ _ _ _ (Note: This number is only needed if you are using more than one copy of PCCharge with the same merchant number.)

If using a FirstData IPN connection:

• Primary Address (default given in PCCharge): ______________________
• Secondary Address (default given in PCCharge): ______________________
• Datawire ID: ______________________

FDMS South / NaBanco -- NB

NB Customer Service Number
800-732-9195

If NB is your processing company, you must have the following NB information prior to setting up your copy of PCCharge. Contact whoever set you up with the ability to process transactions, or use the NB Customer Service Number given above.

NB Account Information
11-digit Merchant Number: _ _ _ _ _ _ _ _ _ _ _

4-digit Serial Number (authorization): _ _ _ _
9-10-digit AMEX SE Number: _ _ _ _ _ _ _ _ _ _
10-digit SE Discover Number: _ _ _ _ _ _ _ _ _ _
10-digit JCB SE Number: _ _ _ _ _ _ _ _ _ _
10-digit JAL SE Number: _ _ _ _ _ _ _ _ _ _
10-digit Diners Club SE Number: _ _ _ _ _ _ _ _ _ _
10-digit Carte Blanche SE Number: _ _ _ _ _ _ _ _ _ _
2-digit Serial Number (batch): _ _
Qual Code: _______
2-character State Code: _ _
3-digit Country Code (US = 840): _ _ _
5-digit ZIP Code: _ _ _ _ _
4-digit Category Code: _ _ _ _

If using a FirstData IPN connection:

• Primary Address (default given in PCCharge): ______________________
• Secondary Address (default given in PCCharge): ______________________
• Datawire ID: ______________________
• 2-digit Serial Number (same as batch Serial Number): _ _

If using a TCP/IP Lease Line connection:

• Primary Address: ______________________
• Secondary Address: ______________________

Fifth-Third Bank-St. Pete -- BPS

BPS Customer Service Number
877-744-5300

If BPS is your processing company, you must have the following BPS information prior to setting up your copy of PCCharge. Contact whoever set you up with the ability to process transactions, or use the BPS Customer Service Number given above.

BPS Account Information
12-digit Merchant Number: _ _ _ _ _ _ _ _ _ _ _ _

4-digit Bank ID: _ _ _ _
3-digit Terminal ID: _ _ _

If using a TCP/IP connection:

• Primary Authorization Address (default given in PCCharge): ____________________________________
• User Name: ______
• Password: ______

First Horizon (formerly First Tennessee Merchant Services) -- FTMS

FTMS Customer Service Number
800-656-9405

If FTMS is your processing company, you must have the following FTMS information prior to setting up your copy of PCCharge. Contact whoever set you up with the ability to process transactions, or use the FTMS Customer Service Number given above.

FTMS Account Information
12-digit Merchant Number: _ _ _ _ _ _ _ _ _ _ _ _

7-11-digit Primary (Batch Settlement Phone Number): _ ( _ _ _ ) _ _ _ - _ _ _ _
7-11-digit Secondary (Batch Settlement Phone Number): _ ( _ _ _ ) _ _ _ - _ _ _ _
Location Number: ___________
6-digit BIN Number: _ _ _ _ _ _
4-digit Store Number: _ _ _ _
4-digit Terminal Number: _ _ _ _
6-digit Chain Number: _ _ _ _ _ _
6-digit Agent Number: _ _ _ _ _ _
3-digit Currency Code (US = 840): _ _ _
3-digit Country Code (US = 840): _ _ _
5-digit City Code (ZIP Code): _ _ _ _ _
2-digit Language Code (US = 00) : _ _
4-digit Category Code (SIC, MCC): _ _ _ _
3-digit Time Zone (Eastern = 705, Central = 706, Mountain = 707, Pacific = 708, Arizona = 707): _ _ _

If using a TCP/IP connection:

• System Address (default given in PCCharge): ______________________
• System Port: ______

Global Payments East (formerly National Data Corporation) -- NDC

NDC Customer Service Number
800-367-2638

If NDC is your processing company, you must have the following NDC information prior to setting up your copy of PCCharge. Contact whoever set you up with the ability to process transactions, or use the NDC Customer Service Number given above.

NDC Account Information
1-15-digit Terminal ID: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

6-digit Bank ID: _ _ _ _ _ _

If using a FirstData IPN connection:

• Primary URL (default given in PCCharge): ______________________________
• Secondary URL (default given in PCCharge): ______________________________
• Datawire ID: ______________________

Heartland Payment Systems -- HPTS

HPTS Customer Service Number
888-963-3600

If HPTS is your processing company, you must have the following HPTS information prior to setting up your copy of PCCharge. Contact whoever set you up with the ability to process transactions, or use the HPTS Customer Service Number given above.

HPTS Account Information
12-digit Merchant Number: _ _ _ _ _ _ _ _ _ _ _ _

7-11-digit Primary (Batch Settlement Phone Number): _ ( _ _ _ ) _ _ _ - _ _ _ _
7-11-digit Secondary (Batch Settlement Phone Number): _ ( _ _ _ ) _ _ _ - _ _ _ _
Location Number: ___________
6-digit BIN Number: _ _ _ _ _ _
4-digit Store Number: _ _ _ _
4-digit Terminal Number: _ _ _ _
6-digit Chain Number: _ _ _ _ _ _
6-digit Agent Number: _ _ _ _ _ _
3-digit Currency Code (US = 840): _ _ _
3-digit Country Code (US = 840): _ _ _
5-digit City Code (ZIP Code): _ _ _ _ _
2-digit Language Code (US = 00) : _ _
4-digit Category Code (SIC, MCC): _ _ _ _
3-digit Time Zone (Eastern = 705, Central = 706, Mountain = 707, Pacific = 708, Arizona = 707): _ _ _

If using a TCP/IP connection:
System Address: ______________________
System Port: ______

RBS Lynk Systems, Inc. -- LYNK

LYNK Customer Service Number
800-859-5965

If LYNK is your processing company, you must have the following LYNK information prior to setting up your copy of PCCharge. Contact whoever set you up with the ability to process transactions, or use the LYNK Customer Service Number given above.

LYNK Account Information
12-digit Merchant Number: _ _ _ _ _ _ _ _ _ _ _ _

7-11-digit Primary (Batch Settlement Phone Number): _ ( _ _ _ ) _ _ _ - _ _ _ _
7-11-digit Secondary (Batch Settlement Phone Number): _ ( _ _ _ ) _ _ _ - _ _ _ _
Location Number: ___________
6-digit BIN Number: _ _ _ _ _ _
4-digit Store Number: _ _ _ _
4-digit Terminal Number: _ _ _ _
6-digit Chain Number: _ _ _ _ _ _
6-digit Agent Number: _ _ _ _ _ _
3-digit Currency Code (US = 840): _ _ _
3-digit Country Code (US = 840): _ _ _
5-digit City Code (ZIP Code): _ _ _ _ _
2-digit Language Code (US = 00) : _ _
4-digit Category Code (SIC, MCC): _ _ _ _
3-digit Time Zone (Eastern = 705, Central = 706, Mountain = 707, Pacific = 708, Arizona = 707): _ _ _

If using a TCP/IP connection:

• System Address (default given in PCCharge): ______________________
• System Port: ______

National Bankcard Services -- NBS

NBS Customer Service Number
800-827-4634

If NBS is your processing company, you must have the following NBS information prior to setting up your copy of PCCharge. Contact whoever set you up with the ability to process transactions, or use the NBS Customer Service Number given above.

NBS Account Information
15-digit Terminal ID: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

4-digit Time Code: _ _ _ _

• Atlantic Standard Time 0400
• Eastern Standard Time 0500
• Central Standard Time 0600
• Mountain Standard Time 0700
• Pacific Standard Time 0800
• Alaska Standard Time 0900
• Hawaii-Aleutian Standard Time 1000
• Samoa Standard Time 1100

If using a TCP/IP connection (default given in PCCharge):

• Registration URL: ____________________________________
• Primary URL: ____________________________________
• Secondary URL: ____________________________________
• Datawire ID: ____________________________________ (depending on your NBS account settings, this may be automatically generated once you click the button in PCCharge's NBS Extended Data Fields window.

NOVA (aka Nova Information Systems) -- NOVA

NOVA Customer Service Number
800-725-1243

If NOVA is your processing company, you must have the following NOVA information prior to setting up your copy of PCCharge. Contact whoever set you up with the ability to process transactions, or use the NOVA Customer Service Number given above.

NOVA Account Information
16-digit Terminal ID: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

6-digit Bank Number: _ _ _ _ _ _

Paymentech (formerly Gensar, Transnet) -- GSAR

GSAR Customer Service Number
800-254-9556

If GSAR is your processing company, you must have the following GSAR information prior to setting up your copy of PCCharge. Contact whoever set you up with the ability to process transactions, or use the GSAR Customer Service Number given above.

GSAR Account Information
12-digit Merchant Number followed by 3-digit Terminal ID: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

4-digit Client Number: _ _ _ _

• Primary Authorization Address (default given in PCCharge): ____________________________________
• Port (for Primary Authorization Address) (default given in PCCharge): ______
• User Name: __________________
• Password: __________________

If using a TCP/IP Lease Line connection:

• Primary Authorization Address: ______________________
• Port (for Primary Authorization Address): ______
• Secondary Authorization Address: ______________________
• Port (for Secondary Authorization Address): ______
• Primary Settlement Address: ______________________
• Port (for Primary Settlement Address): ______
• Secondary Settlement Address: ______________________
• Port (for Secondary Settlement Address): ______

Tandem (formerly NPC, National Processing Company) -- NPC

NPC Customer Service Number
800-928-2583

If NPC is your processing company, you must have the following NPC information prior to setting up your copy of PCCharge. Contact whoever set you up with the ability to process transactions, or use the NPC Customer Service Number given above.

NPC Account Information
12-digit Merchant Number: _ _ _ _ _ _ _ _ _ _ _ _

6-digit BIN Number: _ _ _ _ _ _
4-digit Store Number: _ _ _ _
4-digit Terminal Number: _ _ _ _
6-digit Chain Number: _ _ _ _ _ _
6-digit Agent Number: _ _ _ _ _ _
3-digit Currency Code (US = 840): _ _ _
3-digit Country Code (US = 840): _ _ _
5-digit City Code (ZIP Code): _ _ _ _ _
2-digit Language Code (US = 00) : _ _
4-digit Category Code (SIC, MCC): _ _ _ _
3-digit Time Zone (Eastern = 705, Central = 706, Mountain = 707, Pacific = 708, Arizona = 707): _ _ _

7-11-digit Primary (Batch Settlement Phone Number): - ( _ _ _ ) _ _ _ - _ _ _ _
7-11-digit Secondary (Batch Settlement Phone Number): _ ( _ _ _ ) _ _ _ - _ _ _ _
Terminal ID (begins with an F): F__________

TSYS Acquiring Solutions (formerly VisaNet, Vital) -- VISA

VISA Customer Service Number
800-552-8227

If VISA is your processing company, you must have the following VISA information prior to setting up your copy of PCCharge. Contact whoever set you up with the ability to process transactions, or use the VISA Customer Service Number given above.

VISA Account Information
12-digit Merchant Number: _ _ _ _ _ _ _ _ _ _ _ _

7-11-digit Primary (Batch Settlement Phone Number): _ ( _ _ _ ) _ _ _ - _ _ _ _
7-11-digit Secondary (Batch Settlement Phone Number): _ ( _ _ _ ) _ _ _ - _ _ _ _
Location Number: ___________
6-digit BIN Number: _ _ _ _ _ _
4-digit Store Number: _ _ _ _
4-digit Terminal Number: _ _ _ _
6-digit Chain Number: _ _ _ _ _ _
6-digit Agent Number: _ _ _ _ _ _
3-digit Currency Code (US = 840): _ _ _
3-digit Country Code (US = 840): _ _ _
5-digit City Code (ZIP Code): _ _ _ _ _
2-digit Language Code (US = 00) : _ _
4-digit Category Code (SIC, MCC): _ _ _ _
3-digit Time Zone (Eastern = 705, Central = 706, Mountain = 707, Pacific = 708, Arizona = 707): _ _ _

If using a TCP/IP connection:

• System Address (default given in PCCharge): ______________________
• System Port (for System Address) (default given in PCCharge): ______